Housing costs and payment options

Understand the cost
of living here.

Ask staff for current cash-pay rates, included essentials and any remaining housing costs.

Individual housing assistance may be available through an appropriate independent outpatient or intensive outpatient program (IOP). It is not guaranteed; Citronia does not bill insurance for housing.

Medi-Cal does not prevent residency. Medi-Cal cannot be used for our insurance-assistance option, but cash-pay residency may be an option. See residency information and Medi-Cal treatment resources

Housing costs and cash pay

Start with the cost of the home.

Ask staff for current housing rates. Staff confirm cash-pay rates, possible individual housing assistance and remaining housing costs. Independent treatment costs and insurance decisions are separate.

See the amenities and included essentials. Food is not provided. Residents can use the shared kitchen.

Ask for current housing costs

Who handles what

Who confirms each cost?

Housing assistance and treatment coverage are separate decisions.

Citronia’s role

Citronia provides sober-living housing, not clinical treatment, and does not bill insurance for housing.

Citronia and the independent program consider housing assistance jointly, case by case. Assistance is not guaranteed. Citronia staff confirm any assistance and remaining housing costs.

The independent provider’s role

An independent outpatient or IOP provider may bill insurance for its own eligible clinical services.

Services may address substance use, mental health, or both. Each provider controls its clinical assessments, treatment recommendations, admission, insurance participation, and billing.

What must be verified

The insurer and independent provider must verify eligibility, benefits, authorization requirements, and remaining costs for each person. No coverage or cost assistance is guaranteed.

How to begin

Ask about your payment options.

Choose the insurance topic to ask about possible assistance and what needs verification.

You may share the name of an insurance carrier if you choose. Do not submit an insurance member ID, policy number, insurance-card image, Social Security number, diagnosis, medication list, medical record, or treatment history through the website form or Ask Citronia.

For families and referral sources

Questions from families and professionals.

Prospective residents, families, friends and referral professionals can ask about payment options. Staff explain what must be confirmed before a move, tour or referral.

Read family and referral guidance

Useful questions

Ask staff about

  • Current residence availability and cash-pay rates
  • Possible housing assistance and remaining housing costs
  • Next steps for a family inquiry or professional referral

Plain-language answers

Common insurance questions

Does Citronia bill private insurance for the residence?

No. Citronia does not bill private insurance for sober-living housing.

Can private insurance still help?

Possibly. Housing assistance for residents attending an appropriate independent outpatient or IOP program is considered individually and is not guaranteed. Review who confirms assistance, treatment benefits, and remaining costs.

Can the website confirm my coverage or cost?

No. The website and Ask Citronia cannot verify benefits, authorize care, confirm provider admission, estimate your cost or guarantee coverage. Staff can explain the next step.

Do you accept Medi-Cal?

Having Medi-Cal does not prevent residency. It cannot be used for Citronia’s insurance-assistance option, but you can ask about cash-pay residency. Staff confirm rates, availability and housing fit.

If you’re looking for treatment that accepts Medi-Cal, Los Angeles County can help you explore options. Call its 24/7 Substance Abuse Service Helpline at 800-854-7771 and select option 2, or explore these resources:

These are outside treatment resources. Confirm eligibility, services, and availability directly; housing or placement is not guaranteed.

Talk with Citronia

Ask about costs and assistance.

Staff confirm housing costs. The independent provider and insurer verify treatment benefits.

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