Citronia’s role
Citronia provides supportive, substance-free sober-living housing for adult men and women. It does not provide medical or clinical treatment and does not bill insurance for housing.
Private insurance options
Can private insurance help with sober-living costs?
If you have private insurance and attend an appropriate independent outpatient or intensive outpatient (IOP) program, housing costs may be covered through an individual arrangement. Assistance is case by case and not guaranteed.
Citronia does not bill insurance for housing. The independent provider and insurer verify treatment benefits; staff can explain any housing assistance and costs you would still need to pay.
Have Medi-Cal? You can still inquire about living here. Medi-Cal cannot be used for our insurance-assistance option, but cash-pay residency may be an option. See residency information and Medi-Cal treatment resources
Who handles what
Who provides what—and what must be verified.
Citronia, the independent provider, and your insurer have different roles. Here’s who handles each part.
The independent provider’s role
An independent outpatient or IOP provider may bill insurance for its own eligible clinical services.
Depending on the provider, those services may address substance-use treatment, mental-health care, co-occurring substance-use and mental-health needs, or related behavioral-health care. The provider controls its assessments, treatment recommendations, admission decisions, insurance participation, and billing.
What must be verified
The insurer and independent provider must verify eligibility, benefits, authorization requirements, and remaining costs for each person. No coverage or cost assistance is guaranteed.
How to begin
Start with a short question.
Ask what insurance-related assistance may be available, what residence costs would remain, or how to connect with an independent outpatient or IOP provider.
You may share the name of an insurance carrier if you choose. Do not submit an insurance member ID, policy number, insurance-card image, Social Security number, diagnosis, medication list, medical record, or treatment history through the website form or Ask Citronia.
For families and referral sources
Families and professionals can ask, too.
Prospective residents, family members, friends, and referral professionals are welcome to ask about options. Staff can explain what needs to be confirmed before a move, tour, or referral can go ahead.
Read guidance for families and professional referral sources
Useful questions
What Citronia staff can help clarify
- How sober living differs from independent clinical care
- What cost assistance may be available and which residence costs would remain
- What information an independent provider or insurer must verify
- Current cash-pay rates, residence availability, and next steps
Plain-language answers
Common insurance questions
Does Citronia bill private insurance for the residence?
No. Citronia does not bill private insurance for sober-living housing.
Can private insurance still help?
Yes, it may help. For some residents with private insurance who attend an appropriate independent outpatient or IOP program, housing costs may be covered through an individual arrangement. Assistance is case by case, not guaranteed. The provider and insurer must verify eligibility and benefits, and staff must confirm any housing assistance and remaining costs.
Can the website confirm my coverage or cost?
No. The website and Ask Citronia cannot verify benefits, authorize care, confirm provider admission, estimate an individual cost, or guarantee coverage. Citronia staff can help explain the next step.
Do you accept Medi-Cal?
Having Medi-Cal does not prevent you from living at Citronia. Medi-Cal cannot be used for our insurance-assistance option, but you can ask about cash-pay residency. Rates are available on request, and staff can discuss availability and whether the home is a good fit.
If you’re looking for treatment that accepts Medi-Cal, Los Angeles County can help you explore options. Call its 24/7 Substance Abuse Service Helpline at 800-854-7771 and select option 2, or explore these resources:
These are outside treatment resources. Confirm eligibility, services, and availability directly; housing or placement is not guaranteed.
Talk with Citronia
Ask what may be available for your situation.
Call 747-298-7708, text 818-280-9332, or send a short insurance-options inquiry. Staff will explain the next step and confirm current details.